Network Support 2. Line Operator
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The IT Infrastructure Operations department is responsible for all IT services in production, including day-to-day operations and improvement. We strive for operational excellence by fostering a culture rooted in competency, collaboration, and people development.
We are now seeking a Network Support 2. Line Operator to join our Operations Center team. This role is ideal for someone who is content with routine tasks, enjoys maintaining a structured and supportive environment, and is looking for long-term stability.
Your responsibilities will include:
- Providing second-line technical support for network-related issues.
- Documenting processes and procedures, and identifying gaps in documentation.
- Troubleshooting and resolving network connectivity problems.
- Collaborating with team members to ensure timely resolution of issues.
- Working to solve ServiceNow tickets.
- Performing firewall changes.
Required competence / experience of consultant(s)
Must-Have Requirements:
- The customer manages critical infrastructure and services in several countries. The consultant must be eligible for Norwegian security clearance and authorization.
- Basic knowledge of configuring and troubleshooting network equipment.
- Competence similar to Cisco CCNA or higher.
- Azure network certifications.
- Knowledge of firewalls, particularly Cisco, Checkpoint, and Azure FW.
Nice-to-Have Requirements:
- General knowledge of Enterprise IT environments.
- A foundational understanding of network security principles.
- Basic knowledge of the ITIL framework and ITSM solutions.
Skills & experience in the following:
- Self-driven and motivated, with a willingness to learn and adapt.
- Good troubleshooting and problem-solving abilities.
- An enthusiasm for routine tasks and following established procedures.
- A strong interest in learning about network technologies and practices.
- Contentment with long-term routine work.
- An eye for routine improvement is appreciated.
Required skills:
Cisco
Infrastructure
Azure network
Checkpoint
firewalls
ITIL
Competence area
Infrastructure
Location
Oslo
Workload
100%
Languages
Norsk
Startdate
10.03.2025
Enddate
31.12.2025
Apply before
04.03.2025
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