For our telecommunication customer, we are looking for a Delivery Manager.

As a Delivery Manager you will be responsible for managing and coordinating development and delivery activities based on business requirements, acting as a liaison between business stakeholders and IT teams.

The role includes, but is not limited to:

• Coordinating co-delivery both for internal teams and suppliers to ensure a successful outcome of business value
• Securing capacity & planning based on requests from delivery stream
• Communicating with stakeholders, escalating impediments, helping manage risk, and driving continuous improvement in ways of working
• Guiding and supporting agile team, ensuring delivery is done according to best agile practices
• Supporting IT Service Managers and IT Solution Architects by providing information for managing business demand, IT delivery and team capacity planning and follow-up

Is this you? It is expected that you have a good understanding of business, processes and how to relate to people. You will be working closely with the business and technology teams to secure different deliverables. Preferably you have a good base of experience with IT development and responsibility as Scrum Master, Product Owner, Team Lead/Manager or other similar positions.

Your experience:

• Strong in organizing work in situations with lot of ambiguities
• Good ability to communicate across IT and business organizations easily and effectively
• Good understanding of IT technologies and organizations
• Knowledge of SAFe framework and agile principles
• Experience of using practices and framework in practical level
• Advanced user of Agile tools, such as Atlassian Jira and Confluence
• Organizational change management experience
• Excellent skills both in written and spoken English and Norwegian
• Experience working with solutions related to Contact Center or Customer Care areas would be an advantage.

If you would like to apply - all we need is your CV in English!